updated September 17, 2025

SEE BELOW
SEE BELOW

BUSINESS HOURS
(E-MAIL) EVERY DAY and SOMETIMES ON HOLIDAYS (check your SPAM)
(TEXT MESSAGE) ALMOST EVERY DAY BUT DEF MONDAY THROUGH FRIDAY

HOLIDAYS
We are closed during some state holidays and all federal holidays

E-MAIL
We answer E-mails 24/7/365 and pretty super duper quick too but note that not all E-mails will be answered as quick as you would like. If your question requires us to wait until business hours then that is when it will be answered. CHECK YOUR SPAM/FOLDER IF YOU DO NOT RECEIVE A RESPONSE.

SOCIAL MEDIA
Starting JANUARY 2025, messaging to our social media channels is no longer available.

PHONE
Starting JANUARY 2025, all phone calls are reserved for MANUFACTURERS and DISTRIBUTORS ONLY. If we do need to call you for order issues, we will though.

SMS (SHORT MESSAGE SERVICE)
Text messaging is done out of courtesy and not something we officially offer. TEXT MESSAGING is for general questions and pricing ONLY. NO ORDER UPDATES. YMMV. (TEXT US / NO CALLS)

Please use the appropriate Department for your E-mail. If not, your E-mail response may be delayed. For real, the CUSTODIAL ENGINEER may get your E-mail and never forward it to us. Please do not use this page for PRICING AND PRICE MATCH GUARANTEE. Information pertaining to our PRICING AND PRICE MATCH GUARANTEE can be read here.

DO NOT contact us about REMOTE TUNING until you have read our REMOTE TUNING page.